Meeting quality measures and improving performance don’t just happen on their own but require some effective in-practice strategies. The top three strategies are: Complete and accurate documentation Proactive patient outreach Effective patient engagement Health plans...
Articles
Security Risk Assessment: Are You Current?
Jun 25, 2020 | Articles, Healthcare Consulting
A security risk assessment (SRA) isn’t something that healthcare organizations can or should put off. It is a requirement for the Health Insurance Portability and Accountability Act (HIPAA). A risk assessment also helps to identify any vulnerabilities that hackers...
5 Tips for Increasing Patient Portal Use For MIPS Scoring
Apr 28, 2020 | Articles, MIPS & Quality Consulting
Use of your Patient Portal is a MIPS scoring key. The most recent CMS changes to the “Promoting Interoperability” manifestation of Meaningful Use for MIPS scoring in 2020 – including the “Provide Patients Electronic Access to their Health Information” measure – can...
Post-Pandemic Medical Practice Marketing
Apr 22, 2020 | Articles, Practice Marketing
The last six weeks have been a blur for most medical offices. For those who were not able to quickly launch telehealth, many patients have gone to their insurance-provided telehealth service and revenue has significantly eroded, often resulting in furloughs and...
Telehealth Success: Your Scheduler is the Key
Apr 20, 2020 | Articles, Telehealth
COVID-19 has changed healthcare as we knew it. For better or worse it’s forced many in healthcare to become telehealth experts overnight. Although, (as we’ve said in many of our webinars) telehealth is not going anywhere, it’s not quite that simple. In fact, this has...
Involving Your Staff In Patient Engagement
Feb 19, 2020 | Articles, Practice Marketing
At the heart of a strong patient engagement strategy are patients actively managing their healthcare. However, without direction and coaching from providers and support staff, many patients don’t know where to begin. Building A Successful Patient Engagement Strategy...
Why Care Managers Are Vital in Suicide Prevention
Jul 23, 2019 | Articles, Care Management
Suicide is one of the ten leading causes of death in the United States, taking the lives of more than 44,000 Americans every year. With increasing suicide rates, suicide prevention needs to be a top priority in healthcare. While prevention measures have increased,...
Care Management in Action: Stories from the Field
May 6, 2019 | Articles, Care Management, Formats
What is the Care Management Model? As the health care industry moves toward a value-based reimbursement model, care management is increasingly being deployed to drive improvements in care coordination, patient education, and social determinants of health. Care...
Steps to Take to Reduce Patient Collections
May 15, 2018 | Articles, Billing & RCM
With the increase in medical insurance plans with high deductibles, most medical practices have a significant amount of patient accounts receivables. Practices send statements monthly but do not see the return on investment based on the amount of money it costs to...
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