Our Client Results / Quality & MIPs consulting
FQHC Improves Quality Performance Through Enhanced Productivity and Better Staff Engagement
Results
After eight weeks working with Medical Advantage’s practice consultants, the team at this Wyoming FQHC achieved the following:
Increased
Staff and provider knowledge of quality measures
Achieved
More efficient workflows within their EHR system
Improved
Coordination and communication regarding patient care
Overview
A Wyoming FQHC was struggling to achieve success in their quality programs. With an overburdened staff and high demand for their services, this Federally Qualified Health Center (FQHC) needed assistance to integrate quality measures into their daily workflows. They enlisted Medical Advantage to help prioritize their quality measures, streamline clinical workflows, and train office staff and providers.
Challenges
Lack of staff and provider awareness of the 19 quality measures this Wyoming FQHC was working on.
Inefficient workflows that required time consuming and duplicative data entry processes.
Missed opportunities to close gaps in care to meet quality measures.
Our Solutions
Medical Advantage’s practice consultants spent time on-site observing the daily operations and implemented a solution that incorporated:
EHR Optimization – including custom templates and order sets to streamline data entry and capture the required quality measures in the system.
Care Gap Alerts – to help staff clearly identify which patients needed a quality measure completed during their visit.
Face-to-Face Training – to educate staff about the quality measures and clinical workflows, and to gain buy-in for the new processes.
Quick Reference Guides – to reinforce the training and solidify new workflows.
“With the assistance of Medical Advantage, we were able to streamline processes, increase quality metrics, decrease unnecessary documentation, and deliver better patient care. Our staff and providers are now more efficient than ever and feel satisfied that they are giving patients the care they deserve.”
RN DIRECTOR OF NURSING AND QUALITY
Medical Advantage Can Help
Medical Advantage is an innovator in healthcare. Our years of experience, data driven strategies and in person approach drive change, improve outcomes, and maximize ROI. Our team has the expertise to provide customized, actionable solutions to decrease the cost of care and improve quality for your practice.
